Yesterday, Roche Pharmaceutical made contact with a number of pathology labs to report a national disruption to the supply chain. Roche are the main supplier of pathology equipment and consumables. As a result, all practices in Sussex have been asked by NHS England to immediately reduce requests for blood tests by delaying tests for routine monitoring to provide capacity within the system and allow the processing of urgent tests to continue. 

With immediate effect we must stop all routine blood tests until at least the 19th October. For example, patients booked for annual monitoring of long term conditions, and defer their appointment for 2-4 weeks. We can only carry out urgent blood tests, to include all chemo-related, high risk drug monitoring, pre-op bloods, if this would impact on planned admissions/diagnostics, urgent bloods that might impact on admission or treatment options, or if the GP feels there is an urgent clinical need.

We have decided that the best way to manage this situation is to ask you to please attend your annual review appointment as normal and, when this problem is resolved, we will invite you back for a quick blood test. We will contact you if we need to cancel your appointment, so please do not call the practice to check, as we are not able to manage that many new incoming calls. 

We know this will create concern and frustration and for that we are sorry.

Unfortunately, it is currently a necessary step to allow the very limited testing facility to be used most efficiently. We hope that this is only a temporary situation and that the national issue can be resolved as soon as possible. We will continue to keep you updated and will advise you when we are able to re-book you, should you have a blood test cancelled.

Thank you for your help in this difficult matter and please understand that this is not the fault of our staff, nor the practice. Should you wish to complain about this issue, please do not contact the practice as this matter is entirely outside of our control; it relates solely to technical issues encountered by Roche.


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