Repeat Prescriptions


There are three ways to order regular or repeat prescriptions.

  • At your local pharmacy
  • In person at the surgery
  • Online via the link at the top of this page

We do not accept telephone requests for prescriptions.

You can ask your local pharmacist to deliver your request to the surgery on your behalf.

You can request items by completing your counterfoil form and place the form in the repeat prescription box located in reception at the Wellsbourne Healthcare Reception.

Repeat prescriptions take 48 hours to process, excluding weekends and bank holidays. Repeat prescription requests cannot be taken on the telephone unless you are a housebound patient.

The easiest way to request repeat prescriptions is through our online system. To register to use the online service please contact reception. A receptionist will ask you for your email address and will provide you with a username and registration code to use the service. We may require proof of identification (e.g. passport, driving license) and proof of address (e.g. utility bill) to register you with the service.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

A new way to get your regular prescriptions

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat prescriptions (eRD). This means you won't have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

Step 1

Talk to your GP or the person who prescribes your medicines and then ask them if you can use Electronic Repeat Dispensing (eRD). Your prescriber will usually be your doctor or practice nurse.

If your prescriber thinks that you could use eRD for your regular medicines, they will ask you for permission to share information about your treatment with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice.

Your GP or prescriber will then authorise a number of eRD prescriptions. This will be based on your circumstances and clinical need. These eRD prescriptions will then be supplied to you by your pharmacy at regular intervals.

Step 2

Collect your first eRD prescription from your pharmacy.

You can use any pharmacy that dispenses NHS prescriptions.

Step 3

Next time you need more medicines, go back to your pharmacy.

Before dispensing the next issue of your prescription, your pharmacy will ask you the following questions:

  • Have you seen any health professionals (GP, nurse or hospital doctor) since your last repeat prescription was supplied?
  • Have you recently started taking any new medicines - either on prescription or that you have brought over the counter?
  • Have you been having any problems with your medication or experiencing any side effects?
  • Are there any items on your repeat prescription that you don't need this month?

If you need to order extra items that are not included on your electronic repeat dispensing prescription, e.g. creams, ointments, GTN spray, paracetamol and seasonal medication, then remember to order these items at your Practice. The Practice will generate a separate prescription which can be sent to your community pharmacy for dispensing.

If you have any questions about your medicines, just ask at the pharmacy; they'll be happy to help you.

Step 4

When your pharmacy supplies your prescription, they will advise you to contact your GP practice to arrange for your medication to be reviewed and if it is clinically appropriate to issue another eRD prescription.

Your doctor or practice nurse may want to make an appointment to see them before they will authorise more eRD prescriptions.

Buy common medicines without a prescription

For short term conditions, Over the counter medicines will no longer be prescribed August 2018

The local CCG has decided that we can no longer prescribe some common medicines which you buy at your local pharmacy /shop / supermarket without a prescription.  This is quicker for you and frees up NHS resources for people with serious health problems.  Some of these medicines cost just a few pence. 

Examples of what can be purchased without a prescription are:

  • Allergy medicines
  • Simple pain killers like paracetamol and ibuprofen
  • Sore throat, coughs, colds and flu medications
  • Anti-diarrhoea medication
  • Rehydration salts
  • First aid kit including plasters and bandages
  • Thermometer


Brighton and Hove CCG - prescribing/self-care advice


Warning:  buying medicines online 

Medication sold by unregistered online pharmacies could be out date, diluted or fake.   For the UK Register of regulated Internet Pharmacies visit:  Pharmacy regulation - UK Register of internet pharmacies

For more information visit the NHS advice page: NHS.UK - Internet-Drugs


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